Consumer Tips

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Credit Card Refunds

For your information, the BBB advises that when you give your credit card number over the phone you WILL be held responsible for that expenditure. However, if you feel you have been deceived or "ripped off" in a credit card transaction completed over the phone, and if you can convince the credit card company of that, it is possible that they may decide to reverse the charge. Contact your credit card company to discuss your specific circumstances.

CAUTION: "Buyer's Remorse" (for example, if you decide you don't like the colour of the goods) is NOT considered grounds for requesting a reversal of charges.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.