Consumer Tips

Vacation Certificates

SUMMARY: The Bureau advises that you find out exactly what the vacation certificate package contains in terms of transportation and accommodations and for how many people. Ask if the deposit is refundable, and how much is later required. Get the name of the hotel, personally confirm all reservations, and get written verification.

Do not be pressured by any company to give an immediate decision or to give your cash, cheque, or credit card number until you are satisfied that the vacation offer is as good a deal as it seems.

Vacation certificates are often the prize given in various contests or promotions. Recipients of vacation certificate offers are advised to do the following: find out what the package contains in terms of transportation and accommodations and for how many people (many offers include only lodging or include transportation for only one person and require the second person to purchase a full-fare airline ticket from their company); find out how much money must be given as a deposit, if the deposit is refundable, and how much is later required; get the name of the hotel, personally confirm all reservations, and get written verification; also, find out how close the accommodations are to the main attractions of the resort community.

The BBB suggests that you shop around and discuss with a local travel agent what a similar vacation would cost BEFORE you pay a deposit or make a purchase.