Consumer Tips

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Satellite T V (Direct-To-Home)

1. What will a satellite dish actually cost?

When shopping for a dish, take into consideration for the cost of equipment, installation and programming. Retailers may only advertise one of these three components, the installed, programmed price may be higher than what is advertised and, there may be a long-term commitment to programming costs.

2. Can I hook up more than one TV to my satellite dish?

If you wish to watch the same programs on multiple TVs, the answer is yes. If you want to keep the ability to watch different programs simultaneously on multiple TVs, you may require additional equipment.

3. What if I relocate?

Determine if you will have to dismantle the satellite and install it again at your new location, or if the company will pay for a new dish to be sent and installed in your home. You should also consider bylaws that may prohibit installation of satellite equipment.

4. What if I have a problem with my satellite dish on associated equipment?

You own your own satellite components and are responsible for any necessary repairs or service contracts. Find out who will be responsible for the repairs. Will your dealer offer service on equipment? Or will it be the responsibility of the installer or programmer? Will they be available to take service calls 24 hours per day?

5. What do I need to know about satellite signal delivery?

Satellite technology is a 'line-of-sight' transmission, and the delicately aligned dish must be able to accurately "see" the broadcasting satellite. You may have to hire a site evaluator, at an additional cost, to ensure you have a line-of-sight transmission. Your neighbor's house, a favorite tree, or any other obstruction, may determine the location of your satellite dish.

6. Will weather affect my reception?

Yes, bad weather such as heavy rain, snow and ice storms will deteriorate or even black out your signal.

7. Will I receive all the channels available in my area?

You may not be able to receive local channels that provide you with local news, weather and sports. You may need to antenna, which is not included in the cost of the dish to receive these channels.

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